Approaching Patient and Staff Engagement Proactively

As Patient Experience (PX) becomes a larger focus within the shifting healthcare industry, more organizations are refocusing resources and efforts in this area often creating confusion throughout their organization.

 

Let's level set around PX. In this handbook, we will explore: 

  • What Patient Experience really means
  • Why PX roles exist and what to expect if you find yourself in one
  • How to create positive PX change within your organization from both a patient and staff engagement perspective

 

Whether you're brand new to PX and needing help getting started, or an experienced patient advocate looking for new ideas, download the free handbook for resources to take your PX to the next level. 

 

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Resources: Video Library
Effective Rounding Templates Guide