HCAHPS performance requires far more than good practice and process. To truly move the patient experience teams must emotionally adopt the changes necessary to excel.
In this guide, you will learn:
Crucial elements to prepare before introducing a change
How to appeal to your team’s emotions
New perspectives for removing obstacles to adoption
How to foster “instant habits”
Techniques for maintaining change over the long term
Too often managers tackle improvement projects by focusing on strategy, structure, culture, or systems. In this guide, MyRounding suggests engaging your teams’ emotions to begin the change process.
Download the guide to learn more by filling out the form.