Improve Your HCAHPS Scores

HCAHPS are top of mind for every healthcare executive and nurse leader. It takes the right tools, processes, and staff to improve your patient satisfaction scores. We created this guide to provide you with specific ways you can improve each one of your HCAHPS composite scores, updated with new 2018 HCAHPS questions and what they mean for your future scores.


By reading this guide, you will learn:

  • Specific initiatives, programs, or tools to improve each one of your HCAHPS scores
  • Who should be involved in patient satisfaction improvement programs
  • How rounding can drastically improve each of your composite scores
  • How one provider increased their nurse communication score by 108%

Learn more on how to improve your HCAHPS by downloading the guide

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Download Guide

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Effective Rounding Curriculum