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Purposeful Rounding (Video)

 

Being proactive feels better and is more effective than being reactive. In this webinar, we will provide a high level overview of two types of leader rounding and describe how to use them to move from a reactive approach to a proactive approach in an effort impact patient and staff experience alike. 



Removing the Technology Barrier When Rounding

 

The inclusion of technology in rounding can be daunting at first glance but a few simple steps can transform you into an iPad all-star. If you keep an open mind and are willing to learn, you will discover that technology is going to save you time and take your rounding to new levels.



7 Steps to Better Patient Rounding (Video)

 

Are you looking for guidance or tips on how to improve your current nurse leader patient rounding practices? Are you struggling to meet rounding goals? Join us for a 30-minute webinar as we walk through simple rounding best practices that we and others have witnessed work wonders within organizations of all sizes, starting with creating a strong patient connection.  



14 Mar 2016

Sarah Thomsen

Patient Rounding

How Physician Engagement Is Critical To Your Patient's Experience


Positive, high levels of physician engagement lead to higher patient satisfaction, higher overall hospital ratings and willingness to recommend ratings on the HCAHPS survey. But just what is physician engagement? Here is one definition from the American Hospital Association: "Pronounced enthusiasm characterized by belonging, pride and loyalty which foster a mutually committed relationship between physicians and organizations resulting in the enduring pursuit of organizational goals and career enrichment."


17 Dec 2015

Sarah Thomsen

Patient Rounding

6 Patient Rounding Techniques to Help Increase HCAHPS Scores

Patient rounding is one of the best ways to assess patients' health status and keep communication lines open between patients and caregivers. Today, the availability of new technologies has reinvigorated the whole practice of rounding and elevated it to an accepted best practice among leading hospitals.


24 Nov 2015

Sarah Thomsen

Patient Rounding

4 Ways To Deliver A More Thoughtful Patient Care Experience

It's understandable that doctors and nurses who rightfully focus on clinical excellence and patient safety might feel a little frustrated with today's emphasis on measuring patient satisfaction and experience perceptions. After all, you might wonder, how does a very ill patient really know how to evaluate what went on in the hospital during his or her stay? Shouldn't that person provide excellent satisfaction ratings if the outcome is a return to health and home?


19 Nov 2015

Sarah Thomsen

Patient Rounding

9 Reasons Why Measuring Patient Satisfaction Scores Is Essential

We know you do your level best to provide the best possible patient care, all the time, in every chaotic and messy situation. We understand that the federal patient satisfaction survey mandates, arising as a result of the passage of the Affordable Care Act, place additional burdens on healthcare staff, especially physicians and nurses. Yet, because this is federal law and reimbursements are being determined based on the subjective perceptions of satisfaction, there is no going back.


16 Sep 2015

Sarah Thomsen

Patient Rounding

How to Transition from Paper to Electronic Patient Rounding


The drawbacks to paper-based rounding are well known. Using a pen-and-paper documentation method often results in illegible information, rapidly outdated information, inefficient time-management and an inability to spot trends and issues and deal proactively with them.


07 Sep 2015

Sarah Thomsen

Patient Rounding

How to Eliminate the Information Silo in Your Hospital



Silos are great for stockpiling grain, but terrible for information storage. Yet, the “information silo” is a problem in many organizations today, including healthcare institutions. Organizations who struggle with information silos have departments that don’t interact and communicate well with each other and thus experience lower overall performance and poorer employee morale. When C-suite leadership and other management staff allow themselves to become isolated within their own organization, they don’t see important data (or they receive it too late) that they desperately need to make key decisions affecting the patient experience. Instead, information slowly moves up the food chain and eventually, hopefully, reaches leadership.


24 Aug 2015

Sarah Thomsen

Patient Rounding

How to Train Your Nurses Effective Patient Rounding Techniques



It's a fact that the quality of nurse communication is one of the most important measures that determines whether patients are more likely to recommend your hospital to friends and family and give it a high overall rating in the HCAHPS patient satisfaction survey. This is because the nurse-patient relationship sets the tone of the overall inpatient care experience because of the nursing staff's frequent interaction with their patients.


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