HCAHPS are an important part of VBP, but the process for calculating VBP is complicated if not indecipherable. This can make it difficult to understand how efforts to improve HCAHPS scores actually affect VBP.
We were recently approached by the Texas Alliance for Patient Services (TAPS) with the idea of hosting a webinar. As we were discussing hot topics that they've seen a need or desire for education around, we realized that we have a team of experts who could present on many of them. That got us thinking... why present just one webinar when we could partner for four?
12 Oct 2017