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Too busy… Addressing Burnout Through Proven Practices & Technology (Video)

 

Burnout is a growing threat to healthcare performance and outcomes. Healthcare leaders must understand factors within their control and leverage those factors to assist staff struggling with burnout. 

 



Effective Rounding 101: Video Training Curriculum (Video)

 

Purposeful rounding has been shown to increase patient satisfaction, decrease issue escalation, and improve employee morale. For those reasons, we've put together a Video Training Curriculum to help you train the do's and don'ts of effective rounding complete with example videos, worksheets, discussion questions, quizzes, and additional resources. 

 



Insights: The Emergence of Choice in Healthcare

 

It wasn't long ago that healthcare consumers went to the same doctor they had been seeing for 20 years and whichever specialists came recommended by that same doctor. Recently, consumers have been taking healthcare decisions into their own hands and selecting care providers based on online reviews and expected out-of-pocket costs. With this change comes a greater responsibility for providers to make scheduling efficient and easy, costs clear and concise, and the overall experience satisfactual. 



Improving HCAHPS: Doctor Communication (Video)

 

Studies have shown that higher scores on the "doctors explaining information" HCAHPS question correlate with lower risk for readmission. By using effective communication skills, physicians have the unique opportunity to directly impact patient outcomes and bottom line business performance.

 



Preventing Healthcare-Associated Infections (Video)

 

What if we told you that up to 70 percent of healthcare-associated infections are preventable… and that you already have access to much of the mission-critical information required to fight them? 

 



Successful Rounding Implementation (Video)

 

Have you been achieving the desired results from your rounding initiative? Is rounding hardwired into your organization's culture? 

 

Rounding extends beyond simply asking questions. Truly effective rounding begins with executive buy-in and creates a cultural shift. Join us for a 30-minute webinar (plus 15-minute Q&A) to learn how to implement rounding to get the most from the initiative.



Asking Purposeful Rounding Questions (Video)

 

Effective rounding begins with your template questions. 

 

Are you asking the right questions in your rounds? Do you even know what the right questions are? 



Removing the Technology Barrier When Rounding

 

The inclusion of technology in rounding can be daunting at first glance but a few simple steps can transform you into an iPad all-star. If you keep an open mind and are willing to learn, you will discover that technology is going to save you time and take your rounding to new levels.



7 Steps to Better Patient Rounding (Video)

 

Are you looking for guidance or tips on how to improve your current nurse leader patient rounding practices? Are you struggling to meet rounding goals? Join us for a 30-minute webinar as we walk through simple rounding best practices that we and others have witnessed work wonders within organizations of all sizes, starting with creating a strong patient connection.  



Moving HCAHPS With Change Psychology (Video)

 

Too often managers tackle improvement projects by focusing on strategy, structure, culture, or systems. While these are important elements, change psychology tells us that data-only arguments aren't nearly as compelling as emotionally-based arguments, especially to the front line.



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Leadership Rounding Ebook